No artform speaks as directly to the emotions as ballet does. Boston Ballet's 2008-2009 season promises passion, excitement, pure joy, and extraordinary dancing. As a subscriber you will be an integral part of our family - become a subscriber today and become part of these exhilarating times at Boston Ballet.
GENERAL INFORMATION
Boston Ballet
19 Clarendon Street
Boston, MA 02116
Subscriber Box Office: 617.695.6955
Email: tickets@bostonballet.com
Fax: 617.695.6954
Group Sales: 617.456.6343
General Information: 617.695.6950
Website: www.bostonballet.org
Ticket Window Hours:
Monday through Friday, 9am to 5pm
Box Office Phone Hours:
Monday through Friday, 9am to 5pm
Closed Saturdays, Sundays, and Holidays
Boston Ballet's studio facilities are wheelchair accessible.
Curtain Times
7 pm Thursday evenings
7 pm Wednesday and Sunday evenings
8 pm Friday and Saturday evenings
2 pm Saturday and Sunday matinees
Always check your tickets for performance times.
These performance times do not apply to The Nutcracker.
Citi Performing Arts Center Wang Theatre*
270 Tremont Street
Boston, MA 02116
www.citicenter.org
Administrative Phone and Lost & Found: 617.482.9393
Box Office Hours: Monday through Saturday, 10am to 6pm
During Performance Periods: 10am to curtain time
*Excludes The Nutcracker which will be performed at The Opera House
SUBSCRIBER BENEFITS
When you subscribe to Boston Ballet, you get more than guaranteed great entertainment. You receive generous benefits not available to the public, including:
- Five Memorable Evenings or Afternoons of Dance
Subscribe to all five productions and experience five world-class ballet programs, in styles that range from classical to contemporary.
- The Best Seats
Subscribers have first choice of the best possible seats.
- Personalized Service
Call 617.695.6955 and speak with a Subscriber Services Representative, who is ready to assist you with any questions or concerns.
- Easy Ticket Exchanges*
Unable to attend a performance? Exchange your tickets for another performance of the same production. (Please see below "Subscriber Ticket Exchange")
- Flex-Change*
Once a season you may exchange tickets to one production for another production of your choice! Just return your original tickets to us one business day prior to the performance you cannot attend and you may change into a different upcoming production.
- Subscriber Standby
Missed your performance? Bring your unused subscription tickets to the Citi Performing Arts Center Box Office one hour before any subsequent performance of the same production and we will seat you according to availability. We cannot guarantee comparable seating. Please note: Subscriber standby is not available for The Nutcracker or non-subscription ticket purchases.
- Ticket Donation
If you cannot attend a performance you have tickets for, you may donate them back to Boston Ballet and receive a receipt for an applicable tax-deduction. The Box Office must be in possession of the tickets one business day prior to the performance you cannot attend.
- Lost Tickets
Call Boston Ballet's Subscriber Box Office if you have lost your tickets, and we will happily reprint them. The reprinted tickets will be waiting for you at the theater on your performance date. Please bring your subscriber card and a picture ID to claim them.
- Discounted Tickets
Need extra tickets for friends? Subscribers may purchase additional tickets at a 10% discount off the box office price.
- Priority for The Nutcracker
Many performances of The Nutcracker sell out early, but our subscribers can purchase tickets before they're sold to the general public! (Limit 40 tickets). - E-Newsletter
Be sure to provide your email address and you'll receive our exciting online newsletter, E-motion.
- Boston Ballet Retail Shop
Bring your subscriber card to the Boston Ballet shop, located in the lobby of The Wang Theatre, to receive a one-time only 20% discount on any purchase. You also receive a 10% discount at the Boston Ballet shop all season long.
- Subscriber Benefits Guide
Discounts and promotional offers at Boston's best restaurants, entertainment venues, spas, and retailers.See the complete listing.
*Subject to availability. Not valid for The Nutcracker.
SUBSCRIBER TICKET EXCHANGE
As a subscriber, your first exchange for each ballet is free.
- Exchanges must be made at least one business day before your regularly scheduled performance, OR before the performance into which you want to exchange. Day-of-performance exchanges are not possible and we cannot handle exchange requests for future performances while at the theater.
Example: You have two subscription tickets for Saturday, October 18, and you cannot attend. You want to exchange your tickets for the performance on Thursday, October 16. Call the Box Office or fax your tickets before 5 pm on Wednesday, October 15.
- Exchanges are made for the best seats available. We cannot guarantee comparable seats.
- Exchanges are for Boston Ballet subscribers only.
We cannot exchange tickets purchased by a subscriber at Citi Performing Arts Center, tickets purchased through Telecharge, or Ticketmaster.
Mail
Please mail your tickets to be exchanged to:
Boston Ballet Subscriber Box Office
Ticket Exchange
19 Clarendon Street
Boston, MA 02116
Telephone
Have your tickets in hand, and call 617.695.6955,
Monday through Friday, 9am to 5pm.
To pick up your exchanged tickets, you must bring your original subscription tickets to the Citi Performings Arts Center Wang Theatre starting one hour before the scheduled performance.
Fax
1. Simply tear the tickets in half
2. Make a photocopy of the torn tickets
3. Fax your exchange request and the ticket photocopy, along with the completed coupon (coupons were mailed with your tickets) to 617.695.6954.
ACCESSIBILITY SERVICES AND PARKING
Accessibility Services
Boston Ballet is committed to providing access for audience members with disabilities. For more information about the services listed below, please call 617.482.9393.
We offer the following services to patrons:
- Wheelchair Accessibility
Boston Ballet offers a selection of wheelchair-accessible seats at the Citi Performing Arts Center Wang Theatre. Accessible seats may be purchased at the Citi Performing Arts Center Box Office or call 866.348.9738 .
- Assistive Listening Devices
The Wang Theatre is equipped with two separate assistive listening devices, a SOUNDplus infrared sound enhancement system, and an FM listening device for use by patrons who are hearing-impaired.
Headsets are available free of charge at the Head Usher's desk.
Directions to The Citi Performing Arts Center Wang Theatre
The Citi Performing Arts Center Wang Theatre is located in the Theatre District, at 270 Tremont Street, Boston.
Parking
There are several parking lots located near The Wang Theatre:
- The Tremont Street Garage adjacent to The Wang Theatre
- The 57 Hotel on Stuart Street
- CityPlace Garage in Park Square
- The Kinney Motor Mart on Stuart Street
- The Fitz-Inn Lot on Kneeland Street.
PERFORMANCE POLICIES
Theater Etiquette
Please remember to turn off cellular phones, paging devices, and digital watches before taking your seat. Photography or videotaping of any kind is strictly forbidden. Light snacks and beverages are available for your enjoyment in the lobby during intermission; however, food and drink are not permitted in the theater.
Latecomers
Performances begin promptly. In consideration of
all audience members, once the curtain goes up,
latecomers are not allowed to take their seats until the first intermission.
Children at the Ballet
No one under four years of age will be admitted to the theater. Regular season productions are not recommended for children younger than eight years old and, depending on the nature of the program, may not be appropriate for school-age children (with the exception of The Nutcracker). Please call the Box Office for suggestions about appropriate productions for children.
Everyone who enters the theater must have a
ticket and must occupy his or her assigned seat;
lap sitting is not permitted. No infants are allowed in the theater.
The Nutcracker is not recommended for children younger than four years old.
Weather Emergency
Boston Ballet rarely cancels performances due to weather conditions. Please assume that the performance will go on as scheduled, and allow yourself extra time to arrive at the theater. In the event of a weather emergency, you may contact the Boston Ballet Hotline at 617.456.6230, or tune in to radio station WRKO 680 AM or television station WHDH, Channel 7, for information. Information will also be posted on the homepage of this web site.