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Boston Ballet has adopted this Privacy Policy in order to inform users of the bostonballet.org website about how the site collects, stores, and uses personal information submitted via the site.

Privacy Policy

Boston Ballet has adopted this Privacy Policy in order to inform users of the bostonballet.org website about how the site collects, stores, and uses personal information submitted via the site.

This Privacy Policy outlines how Boston Ballet (“we,” “us,” “our”) collects, uses, and discloses your personal information when you visit our website at www.bostonballet.org.

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect
As used in this Privacy Policy, personal information is information that identifies or is reasonably capable of being associated with an individual or household. We may collect and process the following categories and examples of personal information about you:

  • When you visit our website, register for an account, sign up for our newsletter, purchase tickets or merchandise, or participate in surveys, contests, or promotions, we may collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, financial and payment information such as credit card information, and any other information you choose to provide.
  • We may also collect information automatically as you navigate through our website. This information may include your IP address, browser type, device type, operating system, and browsing patterns.

How We Use Information
We use the personal information we collect to:

  • Provide and personalize our services.
  • Process transactions and fulfill orders.
  • Communicate with you, including responding to your inquiries and providing customer support.
  • Send you promotional materials, newsletters, and updates about our products, services, and events.
  • Conduct surveys, contests, and promotions.
  • Analyze trends and improving the functionality and performance of our website.
  • Conduct market research and marketing activities.
  • Enhance user experience.
  • Generating aggregated statistical data.

Disclosure of Information
We may share your personal information with:

  • Third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Affiliated organizations and sponsors for marketing and promotional purposes.
  • Law enforcement agencies, government officials, or other third parties when required by law or to protect our rights, property, or safety.
  • We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies
Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows bostonballet.org and third parties to recognize you and remember your preferences.

We may use cookies and similar tracking technologies to collect information about your browsing activities on our website and to ensure we provide the best experience to you.  You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may be inaccessible or not function properly. For more information on the use of these cookies, see our COOKIE POLICY.

Right to Opt Out
You have the right to opt out of certain uses of your personal information. For example, if you provide your email address, Boston Ballet may periodically contact you with special offers, updated information, and new services. You may opt out of Boston Ballet’s emails by clicking on an opt-out link within the promotional correspondence you receive or by sending an email to WEBCONTENT@BOSTONBALLET.ORG. In this email, please specify whether you would like to opt out of receiving promotional correspondence (including, for example, email offers) in general, and/or you would like to opt out of certain of Boston Ballet’s e-newsletters or correspondence, and if so which ones.  Please understand that if you opt out of receiving promotional emails from Boston Ballet, we may still contact you by email in connection with your account with us or to provide you with important information about Boston Ballet or this Website.

Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, which operate independently from this Website and are not under our control. Those sites may have their own privacy notices in place, which we strongly suggest you review if you visit them. We are not responsible for the content of those sites, any products or services that may be offered through those sites or any other use of those sites, nor for any data processing and privacy practices associated with such sites.

Financial Information
If you make a purchase on bostonballet.org, we will use your credit card number only to process your payment. We use payment processors such as TESSITURA to facilitate the processing of certain payment transactions for our services. Your credit card information is not stored on our Web server.

Security
We employ security measures designed to help protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, despite the security measures that we have put in place, no such measures can guarantee security or protect against unauthorized activity.

Children’s Privacy
The Website is not targeted at children under the age of 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child under 13, please CONTACT US and we will take steps to delete the information from our records.

International Users
This Website is controlled and operated by Boston Ballet, which operates solely within the United States. Nothing in the operation of this Website is intended to subject us to the laws or jurisdiction of any state, country, or territory other than that of the United States. By providing information to us through this Website, you agree that such information may be stored and processed, transferred between, and accessed from the United States and other countries that may not guarantee the same level of protection of personal data as the one in which you reside. You are also consenting to the application of United States law in all matters concerning the Website and any related services. In all cases, we will handle your personal data in accordance with this Privacy Policy regardless of where your personal data is stored or accessed.

Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to periodically review this Privacy Policy to stay informed about our information practices. Your continued use of the Website constitutes your agreement to the Privacy Policy and any updates.

Contact Us
If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please CONTACT US.

Updated: March 2024