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You may experience issues with processing orders online from 10 pm on February 28 to 2 am on March 1. Please bear with us as we perform scheduled website maintenance. If you are in need of assistance, please reference the following:

For tickets or subscriptions: email tickets@bostonballet.org.
For Boston Ballet School, email school@bostonballet.org.
For Donor Relations, email annualfund@bostonballet.org.

See below for accessibility information including seating, elevators, headsets, and large print programs.

Accessibility

See below for accessibility information including seating, elevators, headsets, and large print programs.

 

IS HANDICAP-ACCESSIBLE SEATING AVAILABLE?

Yes, there is handicap and wheelchair accessible seating on every level. Wheelchair seating is available through the Boston Ballet Box Office in person, by phone at 617.695.6955, or at the Citizens Opera House beginning two hours prior to the first curtain of the day.

DOES THE CITIZENS BANK OPERA HOUSE HAVE AN ELEVATOR?

Yes, the Citizens Opera House is ADA accessible and offers elevator service to all levels and floors. Ushers are available to assist you. ADA accessible restrooms are located in the Lower Lobby.

ARE HEADSETS AND/OR LARGE PRINT PROGRAMS AVAILABLE?

Yes, large print programs are available at the information table located directly across from the Shop in the main lobby of the Opera House.

Headsets are available at no extra charge in the main lobby. Additionally, the theater is equipped with an infrared sound enhancement system.