Ticket Brokers

The only official ticket providers for Boston Ballet performances are bostonballet.org, the Boston Ballet Box Office, and the Citizens Bank Opera House Box Office (open on performance days only).

We are not responsible for tickets purchased from unauthorized ticket brokers or websites and we don’t support the unauthorized reselling of tickets at a price above printed face value, which is barred by the state of Massachusetts.

These websites are often made to look like legitimate ticketing agents of Boston Ballet by using our logo, photographs, press quotes, and venue name. No matter how legitimate a website may look, tickets that aren’t purchased directly from Boston Ballet may not be valid for admission.

If you purchased tickets from an unauthorized source and were not granted admission, there are several ways to seek a refund:

1.      Return to your point of purchase (e.g., your ticket broker or online ticket resale website), report that the tickets weren’t valid for entry and demand a refund. You may also want to report the vendor to Mayor’s Office of Consumer Affairs and Licensing at 617.635.4165 and MOCAL@boston.gov as well as the Commonwealth of Massachusetts Attorney General Maura Healey at 617.727.8400

2.      If you are unsuccessful in demanding a refund from the vendor, we suggest that you contact the credit card company you used for the purchase. Explain the situation and ask that they refund you and offset future monies they may owe to the vendor - this is known as a “chargeback”.

The safest and most economical way to purchase tickets is through a season subscription or group sale 

Get a guaranteed good seat at the best price. Purchase your tickets with Boston Ballet online, in person, or by calling our Box Office at 617.695.6955.

The audience connection to the art is what truly brings it to life.

Mikko Nissinen, Artistic Director
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