Boston Family Days Ticket FAQ
Q: When is the deadline to request tickets to Jewels?
A: The deadline to request tickets is Thursday, October 30 at 5 pm or once the ticket limit has been reached.
Q: When can I pick up my Jewels tickets?
A: Tickets will be available for pick up at the Citizens Opera House beginning at 6 pm on Thursday, November 6.
Q: Where should I pick up tickets?
A: No need to get in the Will Call line. Please pick up your tickets at the table to the left just as you enter the brass doors and give your name. Be sure to mention that you are receiving tickets as part of Boston Family Days.
Q: How many tickets are available?
A: Tickets will be handed out on a first come first served basis, so arrive early and with all members of your party.
Q: What happens if I’m running late to the performance?
A: There is no late seating for this program. If you arrive after the performance has started, you will not be seated in your ticketed seats until intermission.
Q: Can I bring my children?
A: This program is recommended for upper Middle School/High School students. However, you know your child best and you know if they are able to sit comfortably and quietly for two hours in the theater. Children above the age of 2 are welcome to the theater. Infants and children under 2 years of age are not allowed in the theater. All children must have their own seats and be accompanied by an adult. Lap-sitting is not permitted.
Q: Can I bring snacks to eat during the performance?
A: No outside food is allowed in the theater. There are concessions available at the theater to purchase light snacks and beverages.
Q: How long is the performance?
A: The program is approximately 2 hours with two intermissions.
Q: Where can I find more performance related information?
A: An email with essential performance information will be sent to your email the week of the performance. You can also refer to Boston Ballet’s FAQs for more information about parking, accessibility, and health and safety.